21.08.14 - power fault brings down north-east line for over 9 hours

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POWER FAULT BRINGS DOWN NORTH-EAST LINE FOR OVER 9 HOURS

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21 Aug 2014 - 3:40pm








Train services along the North-East line were completely out of operation today for about 9 hours after a power fault caused a disruption from 6am this morning.
SBS released a statement at about 3pm saying that normal service has now been restored.

In their statement, SBS explained that they deployed over 20 engineers to rectify the issues which was caused by the dislocation of a part supporting the power supply line.
Two pairs of steady arms which hold the contract wire of the overhead Catenary System Power supply line had come loose.

The incident itself occurred at the crossover between and North and South tunnels near Punggol and the fault meant that power was completely cut at both Punggol and Sengkang Stations.

SBS deployed 40 shuttle causes to ferry commuters between Punggol and Sengkang and bus services at the affected stations were also made free.
Traffic ambassadors were also sent out to help commuters find the way.

“We deeply apologise to passengers for the inconvenience caused. Detailed investigations will be conducted to determine the cause of the fault.” said SBS Transit.

In total over 18,000 commuters were affected by the disruption and during the morning peak, there was long queues seen at the bus stops. Some commuters reported that there was a lot of confusion as the signs were not clear as to what was going on.


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