DBS introduces SMS Banking for simple banking transactions

[Sammyboy RSS Feed]

An honorable member of the Coffee Shop Has Just Posted the Following:

AsiaOne
Thursday, Oct 16, 2014
SINGAPORE - DBS Bank customers can now perform simple banking transactions such as checking account balances and transferring funds to their own accounts via SMSes.

They can register for the SMS Banking service by texting "Register(space)NRIC/Passport number(space)Last 4 digits of preferred account number" to 77767. An SMS One-Time-Password (OTP) will be sent to confirm the registration.

The new service can also be used to activate new debit and credit cards or enable the cards' magnetic stripes for overseas use without prior registration.

DBS said in a statement that many consumers are more familiar with the SMS function and have used SMS to make service requests or to participate in marketing promotions.

Mr Louis Foo, senior vice-president of Consumer Banking Group eBusiness at DBS, said: "While customers are increasingly adopting Internet banking, there is still a large number of customers using traditional channels such as ATMs or customer service hotline for balance inquiry.

"With SMS Banking, customers can use any mobile phones to perform simple banking transactions, thus saving time and eliminating the need to locate an ATM or call the bank."

Last year, more than 2 million stand-alone balance inquiries were performed at ATMs each month, DBS said.

Compared to 30 seconds at an ATM, a balance inquiry takes only 10 seconds to complete via SMS Banking.

More information on DBS' SMS Banking capabilities can be found at http://www.dbs.com.sg/personal/mobil...ing/index.html.

[email protected]

- See more at: http://business.asiaone.com/news/dbs....z1DZPnw8.dpuf


Click here to view the whole thread at www.sammyboy.com.